Current information about stores can be found here. Other than Tenshi no Sato (Kyoto) and Tenshi no Mado (Harajuku), there are the following Tenshi no Sumika currently open: Sapporo, Sendai, Utsunomiya, Lalaport (Chiba), Doll Point Akihabara, Yokohama, Nagoya, Osaka, Kobe, Hiroshima, and Fukuoka.

Sumika are exclusively dedicated to Volks’ Dollfie lines. Showrooms include all of Volks’ products, and as such usually have an SD section.
Tenshi no Sato is only open for a few days per week (usually weekends). Tenshi no Mado has regular closings, usually 3-4 days per month.
For some items (most notably limited tenshi releases), you must apply for a one-day visitor pass at Tenshi no Sato before visiting.
For in-store FCS in Japan, you must show a resident card as well as your Volks membership to prove that the address provided is your own and you will be receiving the doll. They will no longer sell to proxies. This also applies to one-off models sold at stores and the Tenshi no Sato PS Bisque Kasumi.
Volks releases one-off models about once a month at Sumikas, Tenshi no Sato, and Tenshi no Mado.
Volks releases coordinate models once a month at Tenshi no Sato and Tenshi no Mado.
The Sumika, Tenshi no Sato, and Tenshi no Mado have photo displays where you can take pictures of your dolls. These rotate out monthly with different displays, usually having to do with the holidays or seasons (i.e. Valentine’s day in February, cherry blossoms in March/April, beach/festival in the summer, etc). Each store’s display is unique. Tenshi no Sato also has a private photo room with several elaborate displays that can be rented out, which also includes access to a range of Volks SD and DD bodies to use for your photoshoot. This can only be used by VS/VIP members and must be booked ahead of time.

Openings/Closings

  • The Doll Museum at Tenshi no Sato was closed for renovations from 12/5/18-the end of January 2019. [s]
  • Hobby Square Kyoto, the Osaka, Kobe, Hiroshima, Nagoya, Akihabara, Yokohama, and Lalaport showrooms, Tenshi no Mado, and Tenshi no Sato were closed or closed early 9/30/18 due to typhoon.
  • The Utsunomiya Sumika was closed 9/12/18.
  • The Sapporo showroom was closed 9/6/18 due to earthquake.
  • The Hiroshima showroom was closed 9/5/18 for maintenance.
  • Tenshi no Sato sustained some serious outer damages due to the 9/4/18 typhoon [s] but was still mostly open for business that weekend [s]. The gardens and studio are closed.
  • The Kobe showroom, Osaka showroom, Nagoya showroom, and Hobby Square Kyoto were closed 9/4/18 due to typhoon.
  • The Osaka showroom, Kobe showroom, Hobby Square Kyoto, and Tenshi no Sato were closed 7/18/18 due to earthquake.
  • Tenshi no Sato was closed 7/6/18 due to weather.
  • The Akihabara Sumika was closed 6/4/18.
  • The Hiroshima Sumika was closed 10/11/17-10/12/17.
  • The Korean Seoul Sumika closed permanently 10/01/17.
  • The Korean Seoul Sumika was closed 9/21/17-9/22/17.
  • The Korean Seoul Sumika was closed 8/21/17.
  • The Korean Seoul Sumika was closed 7/11/17-7/14/17.
  • The Korean Seoul Sumika was closed 4/25/17-4/27/17.
  • The Korean Seoul Sumika was closed 4/16/17.
  • The Hiroshima Sumika was closed 1/18/17.
  • The Korean Seoul Sumika was closed 9/14/16-9/16/16.
  • The Lalaport Sumika was closed 9/8/16.
  • The Akihabara Sumika was closed 8/8/16-8/19/16 for renovations.
  • The Korean Seoul Sumika was closed 2/7/16-2/10/16.
  • The Yokohama Showroom was renewed and reopened on 11/1/15.
  • The Korean Seoul Sumika was closed 9/26/15-9/28/15.
  • The Korean Seoul Sumika was closed 7/7/15 – 7/12/15.
  • The Tachikawa Showroom was closed on 4/30/15 as part of building renovations. It was scheduled to reopen in spring 2016.
  • The Shinjuku Sumika closed permanently 9/30/14.
  • The Korean Seoul Sumika was closed 9/4/14.
  • Tenshi no Sato was closed 5/7/14-6/21/14 for renovations.
  • Tenshi no Mado was closed 4/24/14-4/25/14 in preparation for the Golden Window Fair.
  • The LA Sumika closed permanently on 3/30/14.
  • Tenshi no Mado was closed 2/5/14-2/6/14 in preparation for the 2nd Anniversary Fair.
  • The Hiroshima Showroom was closed 2/4/14-2/5/14.
  • The Hiroshima Showroom was closed 1/22/14 due to maintenance.
  • Tenshi no Mado was closed 1/6/14-1/8/14.
  • Tenshi no Mado was closed 11/28/13-11/29/13 in preparation for Christmas Fair 2013.
  • The Hiroshima Sumika was closed 9/4/13.
  • Hobby Square Kyoto and the Akihabara Showroom were closed 7/3/13 for employee training.
  • The Nagaokakyo Showroom was closed 6/3/13 – 6/5/13 for employee training.
  • The Korean Seoul Sumika was closed 6/2/13 – 6/10/13.
  • The Machida Showroom closed permanently on 5/26/13.
  • The Shinjuku Sumika was closed 2/20/13.
  • The Hiroshima Sumika was closed 1/23/13.
  • Tenshi no Mado was closed on 1/22/13.
  • The Kobe Showroom closed most functions on 1/7/13 and the remainder on 1/14/13 in preparation for moving. It reopened in the new location on 2/9/13.
  • Tenshi no Sato and Tenshi no Mado were closed 1/4/13.
  • Tenshi no Sato was closed 12/18/12 – 12/20/12.
  • Tenshi no Mado was closed 11/29/12 & 11/30/12 for renovations.
  • The Osaka showroom was closed 10/15/12 – 10/19/12 for renovations.
  • The Korean Seoul Sumika was closed 9/25/12 – 10/5/12 for pricing revision.
  • The Utsunomiya Sumika was closed 9/12/12.
  • The Lalaport Sumika was closed 9/4/12.
  • The Shinjuku Sumika was closed 8/15/12.
  • The Korean Seoul Sumika was closed 7/3/12 – 7/5/12.
  • Tenshi no Mado was closed 5/29-31 and 6/7-8 in 2012 for renovations.
  • Tenshi no Mado in Harajuku opened on 2/18/12.
  • The Korean Seoul Sumika was closed 1/22/12 – 1/25/12.
  • The Harajuku Sumika closed permanently on 1/15/12.
  • The Nagoya showroom was closed for renovations & reopened on 11/27/11.
  • The Shizuoka Sumika closed permanently 11/3/11.
  • The Fukuoka Sumika was closed 9/5/11 – 9/9/11 for renovations.
  • The Kanazawa Sumika closed permanently 8/31/11.
  • The Fukuoka Sumika was closed for renovations & reopened on 8/13/11.
  • The Sendai Showroom and Sumika closed after the earthquake in March 2011 due to damage. They re-opened on 11/5/11.
  • The Kobe Showroom was closed 3/28/11 – 4/15/11 for renovations.
  • The Hiroshima Sumika was closed 2/14/11 – 2/18/11 for renovations including making the space bigger and adding an FCS counter.
  • The Fukuyama Sumika closed permanently 1/10/11.
  • The Nagoya showroom was closed for renovations & reopened on 11/27/10.
  • The Korean Seoul Sumika was closed 7/12/10 – 7/16/10.
  • The Ginza Sumika closed permanently 7/4/10.
  • The Sendai Showroom opened 6/19/10.
  • The Korean Seoul Sumika was closed 2/13/10 – 2/17/10.
  • The Kyoto Hobby Square opened on 12/19/09.
  • The Omiya Sumika closed permanently 7/20/09.
  • The Korean Seoul Sumika was closed 7/7/09 – 7/10/09.
  • The Harajuku Sumika opened in 2005.
  • Tenshi no Sato was opened 3/21/04.
  • The Korea Seoul Sumika was opened in 2003.
  • The Ginza Sumika was opened 11/23/02.
  • The first Sumika was the Shinjuku Sumika, which was opened in Dec 2001. This was also the first store to have FCS. [s]